Metroplan supported the customer in the analysis and optimisation of core processes in the systems business of the Central Sterile Supply Department (CSSD)

• Analysis and optimisation of core processes in the CSSD systems business as a prerequisite for the growth strategy of the following years
• Establishment of a regulatory affairs network and supplier management for the goods used in trading
• Creation and training of tools for the acquisition and execution process
• Development of a revenue model taking into account after sales for these products
• Process for creating a service concept for each CSSD
• Preparation of a manual and training concept for all MAs involved