Change of logistics service provider


Consumer & Food

Company size

about 56 employees

Project duration

3 Monate



Our customer is a successful online platform for watches and accessories. The brand is one of the fastest growing companies in Germany and ships its products to over 150 countries.


Metroplan accompanied the customer in the transition from the previous logistics service provider to the current one:

  • Support of contract award negotiations with the new service provider as well as the relocation of the logistics services from the previous to the future logistics service provider
  • Creation of a detailed service description containing all logistical processes, quantity structures, fluctuation margins, time restrictions and interface to the IT systems involved
  • Provision of benchmarks and all tools for project work
  • Support of all negotiations during the relocation process, negotiation of the best possible conditions, review of contract details with the legal departments involved clarified and preparation of a relocation an implementation plan