Business process optimisation

Business process optimisation or business process re-engineering allows the client to make their administrative and planning processes more efficient across departments and locations within an international network.

Experience shows that a business process analysis and optimisation project poses challenges for all those involved, in that at least three groups with different fields of knowledge have to work together:

1. Employees from the departments involved along the supply chain:
   They have expert knowledge of the business process. They are usually the people responsible for the processes that are being analysed in the warehouse, incoming/outgoing goods, product development and administrative/planning fields of daily operations.
2. Employees from the participating IT departments:
   They have the knowledge necessary to administer the processes using the relevant master data within the company’s IT systems
3. The Metroplan modellers:
   They have both the methodological knowledge of modelling and best practice experience in the relevant business processes and IT systems gained from other companies.

Metroplan-Approach and methodology

Metroplan fits its approach to the individual requirements of the customer, however, the following points are always a part of the methodology: